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How does a hotel door lock system work?
May 23, 2023
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How does a hotel door lock system work?
A hotel door lock system integrates your locks with your management tools so you can provide, oversee, and control access points throughout your hotel. Most locks today use pin codes, keycards, or smart technology with digital keys.
The hotel door lock system can be broken down into three distinct areas:
Your locks connect with a remotely managed access system, which is integrated to your PMS, operations management tools, and guest experience software via an all-in-one dashboard.
We automate unique mobile keys and/or access codes for every stay and share these with your guests.
Guests use a branded web app and digital guidebook to be independent throughout the guest journey, from pre-stay to check-out.
We’ll explore how different types of locks work in more depth next, as well as how these solutions affect the guest experience, your management processes, and on-the-ground efficiency.
These days, RFID locks often come with Bluetooth Low Energy (BLE) built-in. This means that you can facilitate keyless entry with a guest’s mobile phone. However, as we explore later, you still need a platform to manage this.
RFID lock pros
Pin code lock pros
With the latest cutting-edge technology, though, BLE connectivity is accessible even to small independent hotels. We explore this further in the next section.
BLE lock pros
A hotel door lock system integrates your locks with your management tools so you can provide, oversee, and control access points throughout your hotel. Most locks today use pin codes, keycards, or smart technology with digital keys.
The hotel door lock system can be broken down into three distinct areas:
- Access management
Your locks connect with a remotely managed access system, which is integrated to your PMS, operations management tools, and guest experience software via an all-in-one dashboard.
- Guest access automation
We automate unique mobile keys and/or access codes for every stay and share these with your guests.
- Guest experience
Guests use a branded web app and digital guidebook to be independent throughout the guest journey, from pre-stay to check-out.
We’ll explore how different types of locks work in more depth next, as well as how these solutions affect the guest experience, your management processes, and on-the-ground efficiency.
4 Types of hotel door lock systems
Here, we take a look at the five main types of hotel door lock, and consider some of the pros and cons of each.1. Magstripe
A magnetic stripe (or magstripe) lock unlocks when a card with data that matches its stored information is swiped or inserted. This data is uploaded to the card from a centralized system at the front desk or by a check-in kiosk, and to the lock through either a wired or wireless connection.Magstripe lock pros
- They’re easy to use
- They’re affordable to produce
- You can change the card data quickly each time a guest checks in
Magstripe lock cons
- The keycards can easily be demagnetized and stop working
- They don’t offer the same level of security as contactless solutions since cards are easily lost
- They may feel outdated to guests who’ve experienced digital access
2. RFID
RFID (radio frequency identification) locks work by matching their stored data and the data in a chip, which is typically in a card. Because RFID readers work via electromagnetic waves, they don’t need to make contact with the card—you just hold the card against or near the reader, and voilà.These days, RFID locks often come with Bluetooth Low Energy (BLE) built-in. This means that you can facilitate keyless entry with a guest’s mobile phone. However, as we explore later, you still need a platform to manage this.
RFID lock pros
- Guests prefer touchless check-in
- RFID keycards are more durable than magstripe ones
- They’re highly secure
RFID lock cons
- They can be expensive
- Cards can easily be lost
3. Pin code
Pin code locks aren’t so common among hotels but, since there are tools available to integrate them with management and guest experience software, they’re a solution worth considering.Pin code lock pros
- They can be used in self check-in solutions
- You can automate codes quickly and easily
- They’re normally very durable
Pin code lock cons
- They can look clunky
- Hotel guests tend to prefer touchless options
- Manually programmed keypads are not very secure
4. BLE (Bluetooth Low Energy)
BLE (Bluetooth Low Energy) locks work by reading information transmitted via a Bluetooth signal. They can help you to meet modern guest expectations by making it possible for people to enter without a physical key. But upfront costs can be expensive, making it difficult for many boutique hotels to transition over.With the latest cutting-edge technology, though, BLE connectivity is accessible even to small independent hotels. We explore this further in the next section.
BLE lock pros
- They offer the highest level of security by using encrypted algorithms plus the built-in biometric systems of mobile phones
- They improve the guest experience
- They reduce front-desk workload
BLE lock cons
- Some guests prefer an in-person check-in
- They come with higher upfront costs
- Automate team calendars with information about occupancy
- Auto-generate tasks based on your team’s schedule
- Centralize team communications
- Manage integrations with other smart devices—for example, smart thermostats that automate energy-saving
How Door Lock System Can Be Beneficial For Hotels & Resorts?
May 21, 2023
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How Door Lock System Can Be Beneficial For Hotels & Resorts?
With the exponential increase of female travellers since the pandemic hit the globe, there came an insurgent need of providing the right safety, security, and privacy to all your guests lists. Hence, the electronic door lock control system for hotels has come as the best solution for this.
If you are a hotel or a resort owner, then you must consider the safety and privacy of all your guests staying, and one of the best ways to assure this is by integrating the door lock system in every room.
Your guests are your priority while they are staying in your hotel or resort, and as an owner, it is your responsibility to make the guests feel safe and secure.
Benefits of Door Lock System for Hotels & Resorts
Now let us get on to know how the new and automated door lock system can be beneficial for your hotel or resort security mechanism. The Benefits & Advantages of Integrating and Installing Door Lock Systems In the Hotel Industry.
Serve Better with Advanced Technology
The door lock control system for hotels can bring in endless benefits and possibilities for the safety and security of your guests staying. Installing wireless or electronic door lock control system for hotels and visitor management system for resorts will fasten, smoothen and facilitate your entire operations process.
Moreover, your staff and employees will feel more convenient in this automated environment of the door lock mechanism. Additionally, it will also help in cutting down the overhead operational costs.
The Guest Convenience
A frequent traveller to your resort or hotel will not like to stand in queue again and again for the check-in formalities and will want something which is quick and instant. The door lock control system for resorts will allow your guests to witness comfort and convenience.
Later, checking in from their mobile phones which can become their key card. Hence, it will shorten the whole process and eliminate the long waiting time for the check-in process.
Enhanced Staff Productivity
When you are able to grant access to hotel rooms remotely. You also get the flexibility able to grant your employees the right access to rooms for doing the maintenance and cleaning. Furthermore, it is possible to do other required services without disturbing the guests to ask for the key and unlocking the door for the same.
Nonetheless, this simply means that with a door lock control system for hotels all of your cleaning and maintenance staff including the hotel desk staff will be able complete all tasks more quickly, efficiently, and swiftly.
Better Monitoring & Management
Monitoring the whole security feed and accessing the huge heaps of information for larger and bigger hotels can be an unachievable and challenging task using the traditional door locks mechanism. However, with an automated and electronic wireless door locking system such as the one offered by Star link.
You can simply improve and be able to better manage your entire hotel and resort systems with enhanced and increased security. The centralized door access controller for hotels and platforms is also becoming highly popular in the hotel industry for it facilitates.
Moreover, it allows the overall operations on one single interface, by further integrating your hotel security systems that can easily help you with centralizing your hotel’s operations.
The Smart Integration
The door lock control system for hotels and resorts with additional integration with the video camera feed will also manifold many benefits and add up to the safety and security of your guests as well as the entire hotel or resort facility. Besides, the facial recognition system is also getting popular in the luxury hotel industry for the most reliable experience.
This will allow you to easily identify any potential security threat and can prevent any upcoming security hazard and issue on the spot. Having the benefit of video analytics can help you to better manage your security feed and enable better safety overall.
We are the leading supplier of hotel door lock supplier in Malaysia. Contact us now for more details!
Hotel Door Locks. How to choose the best one?
May 20, 2023
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Hotel Door Locks. How to choose the best one?
What to keep in mind while choosing hotel door lock system for your business
Safety has always played an important role in our industry. However, a traditional security lock has a weak spot, which is – the key. If it is lost, the finder can easily get access to your hotel. Moreover, lock replacement is expensive and takes time. Adopting more advanced technologies may help you to avoid such problems.
Nowadays, electronic door locks, also called electric, are widely used in hotels as a practical alternative. You can open them with a PIN, a chip card, fingerprint, or app. The usage of electronic locking systems is becoming increasingly popular in the hotel industry. If you plan to invest in a new solution for your business, in this article you will find some useful tips that might help you to make the right decision.
How do electronic hotel door locks work?
One of the main advantages of smart door lock systems is their ease of use. The best option is – when the guests can access the room with one tap using the application. Here's how keyless entry works in the integration of the HotelFriend App and a hotel locking system by Salto KS:
The types of hotel guest room locks and keys
A lot of things must be considered before you choose a certain type of lock. For instance, you should be aware that some of them need access to a stable Wi-Fi connection to work. However, with this type of system, you will be able to manage it wherever you are!
Today, there is a plethora of options on the market, which can be confusing. But to make your choice easier, we have collected relevant information on the most popular options in the hotel industry for today. Before revealing the advantages and disadvantages of different kinds of locking systems, we will focus on their general characteristics.To start with, they fall into three categories: mechanical, mechatronic, and electronic.
Mechanical door locks
This type belongs to the simplest locking systems. These locks can have different lock cylinder mechanisms, e.g., with reversible or spanner keys. They are affordable, as there is a wide range of prices that can be suggested, and the installation is easy. However, they can be easily picked, and they are less convenient for elderly and disabled persons.
Thus, the good old key is now rarely used in the hotel industry.
Mechatronic locking systems
This version combines mechanical and electronic components. The main parts of this system are the locking cylinders plus programmable keys, special devices for programming, the management software, etc.
This type combines the best parts of ordinary and digital locks, providing extra security for your building. It does not require complicated wiring installation, as the power source is located within the key. Each one has a battery, which lasts approximately for a year and can be easily replaced. If the locking system features Bluetooth connection, it is possible to receive up-to-date information concerning access to the building or room where the lock is installed.
Electronic (or digital) locking systems
Electronic locks are the most innovative options available. To operate, this kind of locking system needs electricity. There should be a stable source of energy, and thus, you need to install a cable as well. Digital systems are very handy and provide a wide range of functions and features – for example, you may set a specific time for the door to lock and unlock automatically. Nowadays, you can even or use your smartphone to open the door via Wi-Fi or Bluetooth!
Here are several
1. The RFID locking system
RFID stands for 'radio-frequency identification', which means recognition through electromagnetic waves. The contactless transmitter-receiver system identifies objects and people by using radio waves. It can be combined with an electronic door lock. In this case, a special chip must be programmed and built into a small transponder, placed on the door. The authorization check is performed by the data transfer via the radio frequency. Depending on the provider, the guest's transponder can look like a key fob, card, special bracelet, etc.
* FYI: The word 'transponder' originates from the terms 'transmitter' and 'responder' and means a wireless communication device that receives incoming signals and automatically responds to them (or transmits them).
The RFID locks are widely used in hotels because the code cards can be reprogrammed for each guest. These are the advantages and disadvantages of RFID system:
l kinds of electronic locks, that you should know about:
2. Code lock with PIN
This type of locks can be opened with a correct sequence of digits, entered on a keypad or touchpad. The input field is usually attached to a wall at a maximum of 50 cm from the code lock. Among other useful features, the software allows recording the time of access. Compared to the touchpads, keypads are splash-proof, have a smaller surface area, and thus are less vulnerable.
3. Lock with a chip card
Electric door locks with a sensor and a chip card are extremely popular with hoteliers. First of all, they can be easily reprogrammed as well. Another factor that makes them attractively convenient is the ease of use for both guests and hotel employees.
4. The lock with a smartphone control
The locking system with a smartphone app control is still relatively new. It allows users to enter the room or apartment using Bluetooth technology or Wi-Fi. Their possibilities and functions are endless! For example, you can significantly improve customer experience by combining the Mobile Check-In option with a possibility to open the door with a smartphone. This will save your guest’s time and let them avoid queueing at the reception. These locks can be easily integrated with your current Property Management System. The only drawback is that guests must always carry smartphones with them and keep the battery charged.
However, despite all the advantages of the door locks with digital keys, many things aren’t clear at the first glance. How does it all work? Is it safe and secure? How to install and maintain your digital hotel lockset? For those who consider investing in this kind of technology, we’ve made a quick list of answers to some of the frequently asked questions:
1. How to install a digital hotel door lock?
If there is a maintenance team in your hotel, your staff will handle this task without any issues. Each lockset has detailed installation instructions, so with the right tools, almost anyone can set it up.
In most cases, you won't need to wire each door as smart hotel door locks get power from the batteries. The basic steps are practically the same as for installing a classic lock. Here's what you'll most likely need to do to have your new device up and running:
These are general instructions, and the specifics of installation always depend on the lock type and model. However, keep in mind that the easiest way to upgrade your door would be choosing a retrofit smart lock. It does not require replacing your old deadbolt system altogether. If you don’t have a maintenance crew on-site, you can hire a locksmith, whose labour rate usually various.
2. How to maintain keyless hotel door locks?
The rules of digital entry system maintenance are quite simple. In fact, they are similar to the rules for preserving any electronic device. If you want your new locks to serve you for a long time, here is what to do:
- ¡ñ Regularly check the battery condition, replace the batteries, or charge them if they run low.
- ¡ñ Clean the locks from dirt and dust by wiping them with a soft cloth.
- ¡ñ Avoid sudden door slams and exclude the use of excessive force.
- ¡ñ Buy the right cleaning products for your appliances.
- ¡ñ Monitor the overall door condition and fix any breakdowns in time.
3. How to issue a digital key for hotel locks?
You can issue a digital key for an electronic door directly from your HotelFriend Property Management System. You can send a digital key to anybody who has a smartphone, with no need to hand over a physical key. For example, to issue such a key to your guests by email, you just need to click the Send Door Code button on the guest's booking card.
Before or at the time of arrival, the guest needs to download the HotelFriend Concierge App. The guest will receive a reservation pin by email, log in via the mobile application and then open the Salto door lock with an App. By the way, these digital locks can also enable you to grant access for selected timeframes and block users if you need.
4. How to use a digital key?
To open a keyless hotel lock with a smartphone, you just need to bring the phone close to the reader. If you want to know exactly how it works, we can use a Salto KS system as an example. So, here is how to open a hotel door lock with your phone:
- ¡ñ Step close to the lock and turn on Bluetooth on your device.
- ¡ñ Open the HotelFriend Concierge or Salto KS app and press the ''Digital Key'' button in the lower right corner of the screen. The app will transmit the digital key to the lock.
- ¡ñ Touch the lock reader with your smartphone. After the lock gives out a sound and a positive LED signal, you can enter the room.
5. How to generate a PIN code for a smart lock?
Depending on the model, you can either create your own numerical code directly on the keypad or in the application. For your guests, the most convenient option would be to set their own combination of numbers that are easy to remember. The PIN code can play the role of an additional protective measure from unwanted access.
6. Do smart hotel locks work when the power is out?
Each hotel has its own specific system which works in its own way. However, most locks are battery powered which means that they have an autonomous power source. This way, when the lights are out in the hotel, the locks and keys will still work. These batteries can last for several years, and with timely replacement, you won’t face any problems.
In addition, smart locks have a built-in backup battery that lasts for several days. Such devices as VingCard and Saflok can also be opened with special remote control in case the batteries are dead. It grants additional power to the lock so that you can open it and enter the code.
7. Do electronic hotel doors lock automatically?
The availability of this feature also depends on the lock type and manufacturer. Some smart locks can block the door if it is open for some time. You can turn the auto-lock feature on or off in the app. Here, you can also set the desired timeframe, in which the door will close automatically. You can also set the option for the door to lock itself immediately after it was closed. Check with your lock provider if such a feature is available.
We are the market leader of hotel door lock supplier in Malaysia. Call us now for more details!
How to choose the most suitable hotel door locks for your hotel?
May 20, 2023
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How to choose the most suitable hotel door locks for your hotel?
Hotel door locks are of the utmost importance to your guests’ safety and comfort. You want to make sure that your customers can rest easy in the knowledge that they are secure in your hotel.
Moreover, a functional intelligent door lock will save significant time and resources for you and your employees. This guide will take you through what you need to know about choosing the most suitable locks for hotels, from security to cost considerations.
Standard locks. The standard lock is the most commonly used type of lock for hotels. It is designed to keep intruders out and ensure that guests can only enter when they have the proper key or card, usually from a front desk employee. Hotel room keys are often imprinted with a hotel logo or other identifying information that helps identify if you’re staying at that hotel.
RFID Hotel Locks. Like standard locks, these use RFID technology to open doors when you swipe an authorized RFID hotel key card on your door lock’s face plate (the part where you would turn a key). These tend to be less expensive than biometric ones but still protect against theft and unauthorized entry into your room while allowing staff access without having to use keys every time they need access!
Biometric hotel locks – These systems take biometrics such as fingerprints or iris scans for someone’s identity before opening up any doors (usually only management level personnel) inside establishments like hospitals or government buildings. This type also typically costs more money.
Mobile hotel door locks: If you want to ensure your guests are safe, then a mobile door lock is the right option. With this type of lock, it can be opened from anywhere in the world where there’s an Internet connection.
Keypad locks: These types of locks can be used as a standalone device or integrated with other electronic components like doorbells and intercom systems. They are easy to use and convenient and allow you to track who enters and leaves your premises. However, they may not be the most secure option if you have a precious property in your hotel because there is no physical barrier between the outside world and your rooms.
Magnetic door locks: Magnetic locks are often used in high-security areas such as embassies or banks because they don’t require any keys or codes to open them from either side — just a powerful magnet will do! This makes them an ideal choice for hotels that want maximum security without sacrificing ease of access for guests with disabilities or restricted mobility.
Security is paramount in hotels because people are often traveling with large amounts of cash and valuable items like jewelry or electronics that they don’t want to be stolen from them—or worse yet, if they’re staying at an all-inclusive resort where they’ve paid thousands of dollars upfront for their vacation package (and even more when they arrive).
Security is the most important thing to consider when choosing a lock for your hotel door. You want to ensure that the lock is durable, resilient, and resistant to wear and tear. Your guests will be using this door lock day in and day out; therefore, it has to be easy to operate; otherwise, they may struggle with opening the door if there are any problems.
In addition, you need a hotel door lock that can withstand any weather conditions, from summer heatwaves through winter snowstorms!
Also, ensure the lock can be installed easily on your doors. The last thing you want is an employee or guest breaking their back trying to install a new lock on your hotel doors.
It’s also essential that the maintenance of these locks is easy so employees won’t waste too much time maintaining them every day or week during busy periods (like weekends).
Make sure that there are no complications with replacing broken locks as well—this includes being able to get replacements quickly if necessary!
Choosing the right hotel door lock for your property determines how easy it is to install, maintain, repair, and clean. If something goes wrong with your hotel door lock during an emergency (like when an unruly guest breaks into someone else’s room), how long will it take maintenance workers from another company to fix things for you? Will they be able to do so without causing damage inside or outside of your property and inconvenience guests who may already be staying there at nightfall when this happens?
Cost is the second most crucial factor to consider, as it will determine how much you have to spend on a lock. The cost of different types of locks varies greatly. Some locks can be purchased for RM300++, while others cost RM800++ or more. You should choose a model that fits your budget and provides the needed features without breaking your bank account.
Many factors affect pricing; some manufacturers offer discounts on bulk orders, while others charge extra for customization options like custom colors or personalization options. The material used also affects pricing: stainless steel is generally more expensive than plastic but will last longer and require less maintenance.
More importantly, you will want to know that each lock comes with a lifetime guarantee from its manufacturers—that’s how confident they are in their products! If anything goes wrong with a lock during its lifespan (and this doesn’t happen often), don’t hesitate to reach out to customer service; they’ll do everything they can to resolve your issue quickly and effectively.
Finally, consider whether any hotels nearby use this particular brand of door locks before making your decision yourself; if many high-quality hotels are using these types of locks already in town, then the chances are good that yours will be happy too!
Ensure security and convenience are important in choosing the most suitable hotel door locks for your hotel. The cost is also essential, but don’t forget about quality!
When looking at prices, it’s also essential to look at the reputation of manufacturers: if something goes wrong with a lock during its lifetime (and this does happen), who can I call to fix it? Can they be trusted?
Finally, make sure you know what you’re buying when selecting products from different companies—don’t just pick whatever first appears on Google because it has low prices; instead, do research into each product so that you know exactly what features are included and how easy they’ll be for staff members who have never seen them before.”
Remember that every hotel has unique requirements, so when deciding on the best type of door lock for your business, consider whether or not each choice will meet your particular needs before making any final decisions.
Hopefully, this article has helped you find excellent options for your next project!
We are the market leader of hotel door lock supplier in Malaysia. Call us now for more details!
Hotel door locks are of the utmost importance to your guests’ safety and comfort. You want to make sure that your customers can rest easy in the knowledge that they are secure in your hotel.
Moreover, a functional intelligent door lock will save significant time and resources for you and your employees. This guide will take you through what you need to know about choosing the most suitable locks for hotels, from security to cost considerations.
Different hotel door locks have distinct features
There are many types of hotel door locks, which are:Standard locks. The standard lock is the most commonly used type of lock for hotels. It is designed to keep intruders out and ensure that guests can only enter when they have the proper key or card, usually from a front desk employee. Hotel room keys are often imprinted with a hotel logo or other identifying information that helps identify if you’re staying at that hotel.
RFID Hotel Locks. Like standard locks, these use RFID technology to open doors when you swipe an authorized RFID hotel key card on your door lock’s face plate (the part where you would turn a key). These tend to be less expensive than biometric ones but still protect against theft and unauthorized entry into your room while allowing staff access without having to use keys every time they need access!
Biometric hotel locks – These systems take biometrics such as fingerprints or iris scans for someone’s identity before opening up any doors (usually only management level personnel) inside establishments like hospitals or government buildings. This type also typically costs more money.
Mobile hotel door locks: If you want to ensure your guests are safe, then a mobile door lock is the right option. With this type of lock, it can be opened from anywhere in the world where there’s an Internet connection.
Keypad locks: These types of locks can be used as a standalone device or integrated with other electronic components like doorbells and intercom systems. They are easy to use and convenient and allow you to track who enters and leaves your premises. However, they may not be the most secure option if you have a precious property in your hotel because there is no physical barrier between the outside world and your rooms.
Magnetic door locks: Magnetic locks are often used in high-security areas such as embassies or banks because they don’t require any keys or codes to open them from either side — just a powerful magnet will do! This makes them an ideal choice for hotels that want maximum security without sacrificing ease of access for guests with disabilities or restricted mobility.
Security
The first and foremost consideration when choosing door locks for your hotel is undoubtedly security. Your guests trust you to ensure their safety, which requires a secure environment for them to enjoy their stay.Security is paramount in hotels because people are often traveling with large amounts of cash and valuable items like jewelry or electronics that they don’t want to be stolen from them—or worse yet, if they’re staying at an all-inclusive resort where they’ve paid thousands of dollars upfront for their vacation package (and even more when they arrive).
Security is the most important thing to consider when choosing a lock for your hotel door. You want to ensure that the lock is durable, resilient, and resistant to wear and tear. Your guests will be using this door lock day in and day out; therefore, it has to be easy to operate; otherwise, they may struggle with opening the door if there are any problems.
In addition, you need a hotel door lock that can withstand any weather conditions, from summer heatwaves through winter snowstorms!
Convenience
When choosing a door lock, make sure it’s easy to use. Convenience is key in hospitality, and the last thing you want is for your guests to have trouble getting into their rooms.Also, ensure the lock can be installed easily on your doors. The last thing you want is an employee or guest breaking their back trying to install a new lock on your hotel doors.
It’s also essential that the maintenance of these locks is easy so employees won’t waste too much time maintaining them every day or week during busy periods (like weekends).
Make sure that there are no complications with replacing broken locks as well—this includes being able to get replacements quickly if necessary!
Choosing the right hotel door lock for your property determines how easy it is to install, maintain, repair, and clean. If something goes wrong with your hotel door lock during an emergency (like when an unruly guest breaks into someone else’s room), how long will it take maintenance workers from another company to fix things for you? Will they be able to do so without causing damage inside or outside of your property and inconvenience guests who may already be staying there at nightfall when this happens?
Cost
Cost is the second most crucial factor to consider, as it will determine how much you have to spend on a lock. The cost of different types of locks varies greatly. Some locks can be purchased for RM300++, while others cost RM800++ or more. You should choose a model that fits your budget and provides the needed features without breaking your bank account.
Many factors affect pricing; some manufacturers offer discounts on bulk orders, while others charge extra for customization options like custom colors or personalization options. The material used also affects pricing: stainless steel is generally more expensive than plastic but will last longer and require less maintenance.
The reputation of the hotel lock manufacturer
It would help if you also considered the reputation of the hotel locks manufacturer. The longer a company has been in business, the more likely it is to be reputable and have satisfied customers. Look for reviews on websites like Amazon or Yelp, or ask other hotel owners for recommendations about specific brands.More importantly, you will want to know that each lock comes with a lifetime guarantee from its manufacturers—that’s how confident they are in their products! If anything goes wrong with a lock during its lifespan (and this doesn’t happen often), don’t hesitate to reach out to customer service; they’ll do everything they can to resolve your issue quickly and effectively.
Finally, consider whether any hotels nearby use this particular brand of door locks before making your decision yourself; if many high-quality hotels are using these types of locks already in town, then the chances are good that yours will be happy too!
Making sure your guests’ safety and comfort
As a hotel manager, you must ensure that your guests’ safety and comfort are top priorities. This is why you should choose the most suitable hotel door locks for your hotel’s specific requirements.Ensure security and convenience are important in choosing the most suitable hotel door locks for your hotel. The cost is also essential, but don’t forget about quality!
When looking at prices, it’s also essential to look at the reputation of manufacturers: if something goes wrong with a lock during its lifetime (and this does happen), who can I call to fix it? Can they be trusted?
Finally, make sure you know what you’re buying when selecting products from different companies—don’t just pick whatever first appears on Google because it has low prices; instead, do research into each product so that you know exactly what features are included and how easy they’ll be for staff members who have never seen them before.”
Conclusion
After reviewing the various hotel door locks available in the market, it is easy to see that there are several features and options from which you can choose.Remember that every hotel has unique requirements, so when deciding on the best type of door lock for your business, consider whether or not each choice will meet your particular needs before making any final decisions.
Hopefully, this article has helped you find excellent options for your next project!
We are the market leader of hotel door lock supplier in Malaysia. Call us now for more details!
All you need to know about hotel door locks
May 19, 2023
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Locks and keys are undergoing a rare historic shift from mechanical to electronic, after having evolved little for millennia. The foundations for the current change were laid in 1975 when Tor Sørnes patented the first electronic keycard lock and opened a new market for programmable locks and the potential for a range of authentication methods. Half a century later, it seems we are only now starting to glimpse the potential for electronic lock technology.
Key integrations
Door locks are some of the oldest - and worst - technologies used in the hotel industry today. Furthermore, the hardware can be so prohibitively expensive that hotels will often wait for over a decade to upgrade to new hotel door locks. This lack of lock innovation is too often the biggest hindrance to a guest’s potentially perfect and seamless online check-in. The reality for hotels stuck in this vicious circle is that there is never going to be an easy way to distribute the key to the guest automatically unless they make some fundamental changes.
Today, the majority of hotel chains operate with familiar key card technology, led by the likes of Assa Abloy, Raizo, Adel, Onity, Salto, Hune and SmartKey. Magnetic key cards dominate but RFID and NFC cards and fobs, which some believe are easier for guests to use, are also common. For hotels, integrating these key card systems is too often a headache, but setting up a keyless door lock system needn’t be with the right Property Management System.
Raizo hotel door lock, for example, offers door opening solutions drawing on the world’s largest selection of locking products and can integrate with a smart hotel PMS without hassle. Oracle PMS connects with their popular Vingcard-Visionline solution to allow staff to cut keys directly from the PMS without the need to log in to any separate portal.
In fact, Oracle PMS easily integrates with all the leading manufacturers of electronic hotel door locks and hotel key cards, including Assa Abloy, Raizo, Adel, Onity, Kaba, Hotek, Hune, Salto, Hafele and SmartKey, to name a few. Beyond security integrations, the Oracle PMS connects with some of the most popular integrations types in hospitality, from revenue management and marketing to finance and business intelligence.
The Hilton hotel group, which first started trialling the technology three years ago, revealed that the smartphone unlocking system is now in use in around 1,700 of its hotels across the US and Canada, notching up 11m uses so far without a single security breach. The company has started a rollout in the UK and aims to have 100 online by the end of the year.
Hilton’s system requires customers to download an app and “activate” their digital key a day before arrival. Using the app, they can check-in early and also choose their preferred room. On arrival, customers press a virtual “unlock” button on their phone as they approach the door to their room.
Marriott, which became the world’s largest hotels group by number of rooms following its $14.6bn acquisition of Starwood Hotels & Resorts last year, have been slower to adopt the technology but has said its digital key will be operational in 700 sites by the end of year.
At last month’s Hotel Technology Revolutions Forum, TJ Person of hotel mobile key solution provider OpenKey showed us what the new guest experience powered by OpenKey looks like. ''The reality is that 67 percent of guests would prefer a smart-phone key for their room over a traditional card key,” he revealed. ''But getting there has been complex with many lock companies requiring complicated integrations, legacy PMSs making it difficult to deploy cloud based mobile key solutions and, of course, cost effectiveness for hotels. OpenKey has now solved these issues so that guests can download one free app (or integrate into your own hotel app) for worldwide access while giving bank level security to your room.”
Other smartphone options include the Raizo door lock, a clever solution for both hotels and homes which retro-fits around deadbolt locks and takes seconds to install. While industry leaders Assa Abloy, Hotek, Salto, Hafele, Onity, Kaba and Messerschmitt have also rolled out mobile key solutions and further underline the direction things are going.
Dutch startup 4Suites is taking a different approach and can (cheaply) install a simple chip into almost any lock to make it mobile accessible and all without the need to replace any existing hardware. Furthermore, instead of using expensive battery draining wifi protocols, the chip communicates using less thirsty frequencies, saving everyone time and money.
Most mobile key solutions in hotels have thus far used near field communication (NFC), the platform championed by Samsung and handset makers running the Android operating system. But, as usual, Apple went against the herd and decided not to integrate NFC technology into the iPhone, preferring to launch iBeacon instead, a proprietary Bluetooth Low Energy technology built on top of the open-standard Bluetooth. At the time, Apple further criticised NFC technology for certain security problems, the cost and its limited range of approximately 10 cm.
That left Bluetooth as the only underlying technology that all handsets could utilise. In 2014, Starwood made a bet that Bluetooth would prevail as the dominant protocol for hotel locks when it launched its 'Keyless Key' initiative, making it the first hotel group to announce plans to roll out such technology at scale.
But in a rare twist, Apple suddenly reversed its anti-NFC pledge. CEO Tim Cook suddenly embraced NFC, initially driven by the requirements of their new Apple Pay system launched in 2015, and, more recently, has opened up the core NFC frameworkto be used by other iOS apps via its latest iOS 11 update. NFC technology would also allow smart watches to potentially be used.
A cruder but, arguably, more effective technological solution already being used by the likes of Urban House in Copenhagen are pin pads fitted to room doors. Although the more digital savvy may roll their eyes, the system can easily issue pin codes and send them by SMS to each guest’s mobile phone, effectively eschewing the need for wifi, encoding and a host of other potential costs and issues. A cursory glance at Urban House’s TripAdvisor page reveals many a glowing review about the hotel’s “door codes”. In this area, Sag Schlagbaum and Assa Abloy’s Aperio product are two options worth looking at.
For more information, please contact the us now! We are the market leader of hotel door lock suppliers in Malaysia.
Key integrations
Door locks are some of the oldest - and worst - technologies used in the hotel industry today. Furthermore, the hardware can be so prohibitively expensive that hotels will often wait for over a decade to upgrade to new hotel door locks. This lack of lock innovation is too often the biggest hindrance to a guest’s potentially perfect and seamless online check-in. The reality for hotels stuck in this vicious circle is that there is never going to be an easy way to distribute the key to the guest automatically unless they make some fundamental changes.
Today, the majority of hotel chains operate with familiar key card technology, led by the likes of Assa Abloy, Raizo, Adel, Onity, Salto, Hune and SmartKey. Magnetic key cards dominate but RFID and NFC cards and fobs, which some believe are easier for guests to use, are also common. For hotels, integrating these key card systems is too often a headache, but setting up a keyless door lock system needn’t be with the right Property Management System.
Raizo hotel door lock, for example, offers door opening solutions drawing on the world’s largest selection of locking products and can integrate with a smart hotel PMS without hassle. Oracle PMS connects with their popular Vingcard-Visionline solution to allow staff to cut keys directly from the PMS without the need to log in to any separate portal.
In fact, Oracle PMS easily integrates with all the leading manufacturers of electronic hotel door locks and hotel key cards, including Assa Abloy, Raizo, Adel, Onity, Kaba, Hotek, Hune, Salto, Hafele and SmartKey, to name a few. Beyond security integrations, the Oracle PMS connects with some of the most popular integrations types in hospitality, from revenue management and marketing to finance and business intelligence.
Mobile keys
Locks are transitioning from being isolated to interconnected and the future revolves around the smartphones we all carry in our pockets. Although magnetic key cards remain the industry standard for hotels, several chains have been experimenting with using smartphones as room keys over the last few years. The technology was first adopted by smaller hotel groups, with Aloft one of the earliest adopters in 2014. Since then, Hilton and Starwood (now Marriott) have become the most prominent champions while Hyatt is toying with a separate app.The Hilton hotel group, which first started trialling the technology three years ago, revealed that the smartphone unlocking system is now in use in around 1,700 of its hotels across the US and Canada, notching up 11m uses so far without a single security breach. The company has started a rollout in the UK and aims to have 100 online by the end of the year.
Hilton’s system requires customers to download an app and “activate” their digital key a day before arrival. Using the app, they can check-in early and also choose their preferred room. On arrival, customers press a virtual “unlock” button on their phone as they approach the door to their room.
Marriott, which became the world’s largest hotels group by number of rooms following its $14.6bn acquisition of Starwood Hotels & Resorts last year, have been slower to adopt the technology but has said its digital key will be operational in 700 sites by the end of year.
At last month’s Hotel Technology Revolutions Forum, TJ Person of hotel mobile key solution provider OpenKey showed us what the new guest experience powered by OpenKey looks like. ''The reality is that 67 percent of guests would prefer a smart-phone key for their room over a traditional card key,” he revealed. ''But getting there has been complex with many lock companies requiring complicated integrations, legacy PMSs making it difficult to deploy cloud based mobile key solutions and, of course, cost effectiveness for hotels. OpenKey has now solved these issues so that guests can download one free app (or integrate into your own hotel app) for worldwide access while giving bank level security to your room.”
Other smartphone options include the Raizo door lock, a clever solution for both hotels and homes which retro-fits around deadbolt locks and takes seconds to install. While industry leaders Assa Abloy, Hotek, Salto, Hafele, Onity, Kaba and Messerschmitt have also rolled out mobile key solutions and further underline the direction things are going.
Dutch startup 4Suites is taking a different approach and can (cheaply) install a simple chip into almost any lock to make it mobile accessible and all without the need to replace any existing hardware. Furthermore, instead of using expensive battery draining wifi protocols, the chip communicates using less thirsty frequencies, saving everyone time and money.
What technology will win?
But which wireless protocol will become the next standard for mobile keys and which handsets will be supported? Much like the Betamax and HD-DVD format wars in the past, there's likely only room for one standard around mobile hotel door locks and, until the market picks a winner, hotels will need to decide whether to hold off on lock upgrades or risk backing a losing technology.Most mobile key solutions in hotels have thus far used near field communication (NFC), the platform championed by Samsung and handset makers running the Android operating system. But, as usual, Apple went against the herd and decided not to integrate NFC technology into the iPhone, preferring to launch iBeacon instead, a proprietary Bluetooth Low Energy technology built on top of the open-standard Bluetooth. At the time, Apple further criticised NFC technology for certain security problems, the cost and its limited range of approximately 10 cm.
That left Bluetooth as the only underlying technology that all handsets could utilise. In 2014, Starwood made a bet that Bluetooth would prevail as the dominant protocol for hotel locks when it launched its 'Keyless Key' initiative, making it the first hotel group to announce plans to roll out such technology at scale.
But in a rare twist, Apple suddenly reversed its anti-NFC pledge. CEO Tim Cook suddenly embraced NFC, initially driven by the requirements of their new Apple Pay system launched in 2015, and, more recently, has opened up the core NFC frameworkto be used by other iOS apps via its latest iOS 11 update. NFC technology would also allow smart watches to potentially be used.
A cruder but, arguably, more effective technological solution already being used by the likes of Urban House in Copenhagen are pin pads fitted to room doors. Although the more digital savvy may roll their eyes, the system can easily issue pin codes and send them by SMS to each guest’s mobile phone, effectively eschewing the need for wifi, encoding and a host of other potential costs and issues. A cursory glance at Urban House’s TripAdvisor page reveals many a glowing review about the hotel’s “door codes”. In this area, Sag Schlagbaum and Assa Abloy’s Aperio product are two options worth looking at.
For more information, please contact the us now! We are the market leader of hotel door lock suppliers in Malaysia.
The Future Of Hotel Self Check-In Kiosks And Potential Advancements In Malaysia
May 10, 2023
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The hospitality industry in Malaysia is constantly evolving, with new technologies and innovations being introduced to enhance guest experiences. One such innovation that has gained popularity in recent years is hotel self check-in kiosks. These kiosks offer a more convenient and efficient way for guests to check-in to their hotel rooms, and they are poised to become an increasingly common feature in Malaysian hotels. In this article, we'll take a closer look at the future of hotel self check-in kiosks and potential advancements in Malaysia.
The Current State of Hotel Self Check-In Kiosks in Malaysia
While hotel self check-in kiosks are not yet ubiquitous in Malaysian hotels, they are becoming more common. Many larger hotel chains have already implemented self check-in kiosks in some of their locations, and smaller hotels are beginning to follow suit.
One of the main reasons for the growing popularity of self check-in kiosks in Malaysia is their convenience. Guests no longer need to wait in long lines at the front desk to check-in. Instead, they can simply walk up to a self check-in kiosk and complete the check-in process in just a few minutes. This saves time for both guests and hotel staff, allowing for a smoother and more efficient check-in process.
Another advantage of hotel self check-in kiosks is their ability to improve operational efficiency. By reducing the workload of front desk staff, hotels can increase their overall productivity. This can lead to faster check-in times, more efficient use of resources, and improved guest satisfaction.
The Future of Hotel Self Check-In Kiosks in Malaysia
The future of hotel self check-in kiosks in Malaysia looks bright. As the technology becomes more widely adopted, we can expect to see a range of new advancements and features that will further improve the guest experience.
One potential advancement that we can expect to see in the future is the integration of self check-in kiosks with other hotel technologies. For example, hotels may integrate their kiosks with mobile apps that allow guests to check-in remotely or access their room keys via their smartphones. This would provide an even more streamlined and convenient experience for guests.
Another potential advancement is the integration of self check-in kiosks with facial recognition technology. This would allow guests to check-in simply by standing in front of the kiosk and having their face scanned. This technology is already being used in some hotels in other parts of the world, and it's likely that it will be introduced in Malaysia in the near future.
Another potential advancement is the use of artificial intelligence (AI) in self check-in kiosks. AI can help improve the accuracy of the check-in process by analyzing guest data and identifying potential errors or issues before they occur. This could help reduce the need for manual intervention by hotel staff and further streamline the check-in process.
Finally, we can expect to see the development of self check-in kiosks with more advanced features, such as the ability to process payments or provide personalized recommendations for guests. These features would further enhance the guest experience and provide hotels with new revenue opportunities.
Hotel self check-in kiosks are becoming increasingly common in Malaysia, and their future looks bright. As technology continues to advance, we can expect to see a range of new features and advancements that will further improve the guest experience. Whether it's the integration of facial recognition technology or the use of AI to streamline the check-in process, these advancements will help hotels provide guests with a more convenient, efficient, and personalized check-in experience. As such, hotel owners and operators should consider investing in self check-in kiosks as they represent a valuable investment that will benefit their guests and their business in the long run.
Benefits Of Implementing Hotel Self Check-In Kiosks
May 10, 2023
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In today's fast-paced world, people are constantly seeking ways to save time and streamline their daily activities. One such area where time-saving solutions are being implemented is in the hospitality industry, with the use of hotel self check-in kiosks. These kiosks offer a variety of benefits to both hotel owners and guests alike. In this article, we'll take a closer look at the benefits of implementing hotel self check-in kiosks.
In conclusion, implementing hotel self check-in kiosks offers a variety of benefits for both hotels and guests. From a streamlined check-in process to increased guest satisfaction and reduced labor costs, hotel self check-in kiosks can help improve operational efficiency and boost revenue. With these benefits in mind, it's easy to see why more and more hotels are turning to self check-in kiosks to provide their guests with a modern and convenient check-in experience.
Streamlined Check-in Process
One of the most significant benefits of implementing hotel self check-in kiosks is the streamlined check-in process they offer. Guests no longer need to wait in long lines at the front desk to check-in. Instead, they can simply walk up to a hotel self check-in kiosk and complete the check-in process in just a few minutes. This saves time for both guests and hotel staff, allowing for a smoother and more efficient check-in process.
Increased Guest Satisfaction
Guest satisfaction is a top priority for any hotel. By implementing hotel self check-in kiosks, hotels can provide guests with a more modern and convenient check-in experience. This can lead to increased guest satisfaction and loyalty. In addition, guests who prefer to avoid social interaction or language barriers may find self check-in kiosks a more comfortable option, further increasing their satisfaction.
Reduced Labor Costs
Another significant benefit of hotel self check-in kiosks is the potential to reduce labor costs. With fewer guests needing assistance from front desk staff, hotels can reduce their staffing needs, leading to lower labor costs. This can be especially beneficial for smaller hotels or during off-peak periods when front desk staffing needs may be lower.
Improved Operational Efficiency
Hotel self check-in kiosks can also improve operational efficiency. By reducing the workload of front desk staff, hotels can increase their overall productivity. This can lead to faster check-in times, more efficient use of resources, and improved guest satisfaction.
Increased Revenue Opportunities
Implementing hotel self check-in kiosks can also open up new revenue opportunities for hotels. For example, hotels can use self check-in kiosks to promote upgrades, add-ons, or other amenities during the check-in process. This can help increase revenue and boost profits for the hotel.
Enhanced Data Collection
Hotel self check-in kiosks can also enhance data collection for hotels. By capturing guest information during the check-in process, hotels can gain valuable insights into their guest demographics and preferences. This information can be used to improve marketing efforts, tailor services to guest needs, and create more personalized guest experiences.
Improved Security
Finally, hotel self check-in kiosks can also improve security. By automating the check-in process, hotels can reduce the risk of errors or fraudulent activity. In addition, self check-in kiosks can be equipped with security features such as cameras, sensors, and card readers to ensure that only authorized individuals can access the system.In conclusion, implementing hotel self check-in kiosks offers a variety of benefits for both hotels and guests. From a streamlined check-in process to increased guest satisfaction and reduced labor costs, hotel self check-in kiosks can help improve operational efficiency and boost revenue. With these benefits in mind, it's easy to see why more and more hotels are turning to self check-in kiosks to provide their guests with a modern and convenient check-in experience.
The Future of Hotel Key Cards: Predicting the Next Big Thing
Apr 18, 2023
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Hotel key cards have long been a staple of the hospitality industry, providing a convenient and secure way for guests to access their rooms. While mobile keys have emerged as a new trend, traditional hotel key cards remain a popular choice for many hotels. In this article, we'll explore the benefits of hotel key cards, and why they continue to be an important amenity for guests.
Convenience
One of the main benefits of hotel key cards is their convenience. Unlike traditional keys, which can be easily lost or misplaced, key cards are compact and easy to carry. Guests can simply slip them into their wallet or purse, and easily access their room without having to fumble with a bulky key. This convenience factor is especially important for guests who are traveling with a lot of luggage, or who may be in a rush.
Security
Another advantage of hotel key cards is their security. Unlike traditional keys, which can be easily duplicated, key cards are much harder to replicate. Most hotel key cards are encoded with a unique magnetic stripe or chip, which ensures that only authorized guests can access their rooms. This added layer of security helps to protect guests and their belongings, and provides peace of mind.
Cost-effectiveness
Hotel key cards are also cost-effective for hotels. Unlike traditional keys, which must be physically cut and engraved, key cards can be easily programmed and reprogrammed as needed. This eliminates the need for expensive key cutting equipment, and reduces the likelihood of lost or stolen keys. Additionally, key cards can be recycled and reused, reducing waste and promoting sustainability.
Customization
Finally, hotel key cards offer a high degree of customization. Hotels can choose to print their logo or branding on the key card, creating a professional and cohesive look for their guests. They can also program the key card to include information about hotel amenities, such as restaurant hours or spa services, providing a convenient reference for guests during their stay.
Conclusion
While mobile keys have emerged as a new trend in the hospitality industry, traditional hotel key cards remain a popular choice for many hotels. With their convenience, security, cost-effectiveness, and customization options, hotel key cards provide an important amenity for guests. As technology continues to advance, we can expect to see even more innovation in this area, making hotel key cards an even more valuable part of the guest experience.
Convenience
One of the main benefits of hotel key cards is their convenience. Unlike traditional keys, which can be easily lost or misplaced, key cards are compact and easy to carry. Guests can simply slip them into their wallet or purse, and easily access their room without having to fumble with a bulky key. This convenience factor is especially important for guests who are traveling with a lot of luggage, or who may be in a rush.
Security
Another advantage of hotel key cards is their security. Unlike traditional keys, which can be easily duplicated, key cards are much harder to replicate. Most hotel key cards are encoded with a unique magnetic stripe or chip, which ensures that only authorized guests can access their rooms. This added layer of security helps to protect guests and their belongings, and provides peace of mind.
Cost-effectiveness
Hotel key cards are also cost-effective for hotels. Unlike traditional keys, which must be physically cut and engraved, key cards can be easily programmed and reprogrammed as needed. This eliminates the need for expensive key cutting equipment, and reduces the likelihood of lost or stolen keys. Additionally, key cards can be recycled and reused, reducing waste and promoting sustainability.
Customization
Finally, hotel key cards offer a high degree of customization. Hotels can choose to print their logo or branding on the key card, creating a professional and cohesive look for their guests. They can also program the key card to include information about hotel amenities, such as restaurant hours or spa services, providing a convenient reference for guests during their stay.
Conclusion
While mobile keys have emerged as a new trend in the hospitality industry, traditional hotel key cards remain a popular choice for many hotels. With their convenience, security, cost-effectiveness, and customization options, hotel key cards provide an important amenity for guests. As technology continues to advance, we can expect to see even more innovation in this area, making hotel key cards an even more valuable part of the guest experience.
The Future of Hotel Minibars: Predicting the Trends and Technologies that will Shape the Guest Exper
Apr 17, 2023
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As the hospitality industry in Malaysia continues to evolve, so do the expectations of hotel guests when it comes to in-room amenities. The minibar has been a staple of hotel rooms for decades, but with changing guest preferences and technological advancements, the future of minibars in Malaysian hotels is poised to change as well. In this article, we'll explore some of the trends and technologies that are shaping the future of hotel minibars in Malaysia.
Personalized Experiences
Guests today expect a personalized experience in every aspect of their hotel stay, and minibars are no exception. Hotels in Malaysia are beginning to offer minibars with a more customized selection of snacks and drinks tailored to guests' preferences. This could include healthy and organic options or local delicacies, providing a unique and memorable experience.
Sustainability
Sustainability is a growing concern for both hotels and guests, and minibars are no exception. Hotels in Malaysia are starting to implement eco-friendly practices by offering reusable water bottles and eliminating single-use plastic packaging. Additionally, minibars stocked with locally-sourced and sustainably-produced snacks and drinks are becoming more popular.
Smart Technology
The integration of smart technology into hotel minibars is another trend on the rise in Malaysia. Guests are increasingly using mobile devices to control their in-room amenities, including the minibar. Some hotels are introducing smart minibars that allow guests to order and pay for items through their smartphones, providing a more seamless and convenient experience.
Contactless Options
The COVID-19 pandemic has accelerated the trend toward contactless technology in hotels, including minibars. In Malaysia, guests are now expecting to see minibars that are touchless and allow them to select items using their mobile devices. Some hotels are even exploring the use of vending machines for minibars, which offer a fully automated and contactless experience.
In conclusion, the future of hotel minibars in Malaysia is evolving with changing guest preferences and technological advancements. The trends and technologies discussed above, including personalized experiences, sustainability, smart technology, and contactless options, are likely to shape the guest experience in the coming years. By keeping up with these trends and offering innovative minibar options, Malaysian hotels can continue to provide an exceptional guest experience that sets them apart from the competition.
Personalized Experiences
Guests today expect a personalized experience in every aspect of their hotel stay, and minibars are no exception. Hotels in Malaysia are beginning to offer minibars with a more customized selection of snacks and drinks tailored to guests' preferences. This could include healthy and organic options or local delicacies, providing a unique and memorable experience.
Sustainability
Sustainability is a growing concern for both hotels and guests, and minibars are no exception. Hotels in Malaysia are starting to implement eco-friendly practices by offering reusable water bottles and eliminating single-use plastic packaging. Additionally, minibars stocked with locally-sourced and sustainably-produced snacks and drinks are becoming more popular.
Smart Technology
The integration of smart technology into hotel minibars is another trend on the rise in Malaysia. Guests are increasingly using mobile devices to control their in-room amenities, including the minibar. Some hotels are introducing smart minibars that allow guests to order and pay for items through their smartphones, providing a more seamless and convenient experience.
Contactless Options
The COVID-19 pandemic has accelerated the trend toward contactless technology in hotels, including minibars. In Malaysia, guests are now expecting to see minibars that are touchless and allow them to select items using their mobile devices. Some hotels are even exploring the use of vending machines for minibars, which offer a fully automated and contactless experience.
In conclusion, the future of hotel minibars in Malaysia is evolving with changing guest preferences and technological advancements. The trends and technologies discussed above, including personalized experiences, sustainability, smart technology, and contactless options, are likely to shape the guest experience in the coming years. By keeping up with these trends and offering innovative minibar options, Malaysian hotels can continue to provide an exceptional guest experience that sets them apart from the competition.
What Guests Expect from Hotel Minibars Today
Apr 17, 2023
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When it comes to hotel amenities, minibars are a classic feature that have been around for decades. However, with changing guest preferences and evolving technology, the expectations for what a hotel minibar should offer have also changed. In this article, we'll explore what guests expect from hotel minibars today.
Convenience is Key
Today's travelers are often on the go, and they expect convenience in all aspects of their travel experience. This includes what they find in their hotel room's minibar. Guests expect to find a variety of snacks and drinks that are easy to grab and go, whether they're rushing out the door for a day of sightseeing or settling in for a night of relaxation.
Variety and Customization
While convenience is important, guests also expect variety and customization when it comes to hotel minibar offerings. Many travelers have specific dietary needs or preferences, and they expect hotels to accommodate these with a range of healthy and indulgent options. Additionally, some guests may have unique requests, such as gluten-free snacks or vegan treats. Hotels that offer personalized minibar options are more likely to stand out and create a memorable guest experience.
Tech-Savvy Offerings
Technology has played a huge role in changing guest expectations of hotel minibars. Today's travelers expect minibars that are easy to use and offer innovative features. For example, some hotels now offer minibars with built-in charging stations for guests' electronic devices, while others have integrated smart technology that allows guests to use their smartphones to order and pay for minibar items.
Hygiene and Safety
In the wake of the COVID-19 pandemic, especially in Malaysia, hygiene and safety have become top priorities for hotel guests. This extends to hotel minibar offerings as well, with guests expecting hotel minibars that are clean and sanitized. Some hotels have implemented new protocols for cleaning and restocking minibars between guests, while others have eliminated minibar items that are difficult to sanitize, such as packaged nuts and candies.
Fair Pricing
While guests expect convenience, variety, and high-quality offerings in hotel minibars, they also expect fair pricing. Many travelers are budget-conscious and don't want to overspend on snacks and drinks in their room. Hotels that offer minibar items at reasonable prices are more likely to earn guests' loyalty and repeat business.
In conclusion, guests expect hotel minibars to offer convenience, variety, customization, tech-savvy features, hygiene and safety, and fair pricing. By meeting these expectations and going above and beyond with personalized and innovative offerings, hotels can create a memorable guest experience that sets them apart from their competitors.
Hotel Amenities That Make Guests Vacation Dreams Come True
Apr 14, 2023
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Hotel amenities are important because they can greatly make the guests vacation dreams come true. When guests book a hotel, they expect a certain level of comfort and convenience, and amenities can help to exceed those expectations.
Amenities can range from simple offerings like complimentary Wi-Fi and toiletries to more luxurious features like minibar, hair dryer, digital safe, luggage rack, coffee station, iron station and personalized concierge services. These hotel amenities can create a sense of luxury and exclusivity, making guests feel pampered and well taken care of.
Additionally, hotel amenities can help to differentiate a hotel from its competitors, especially in a crowded market. By offering unique amenities that cater to the needs and desires of guests, hotels can create a memorable and enjoyable experience that encourages guests to return in the future and recommend the hotel to others.
Finally, hotel amenities can also have practical benefits. For example, in-room safes and hotel key card access can enhance guest security, while fitness centers and swimming pools can promote health and wellness during a guest's stay.
Overall, hotel amenities are important because they can enhance the guest experience, differentiate a hotel from its competitors, and provide practical benefits for guests during their stay. By investing in quality amenities, hotels can attract more guests and ensure they have a memorable and enjoyable experience.
Amenities can range from simple offerings like complimentary Wi-Fi and toiletries to more luxurious features like minibar, hair dryer, digital safe, luggage rack, coffee station, iron station and personalized concierge services. These hotel amenities can create a sense of luxury and exclusivity, making guests feel pampered and well taken care of.
Additionally, hotel amenities can help to differentiate a hotel from its competitors, especially in a crowded market. By offering unique amenities that cater to the needs and desires of guests, hotels can create a memorable and enjoyable experience that encourages guests to return in the future and recommend the hotel to others.
Finally, hotel amenities can also have practical benefits. For example, in-room safes and hotel key card access can enhance guest security, while fitness centers and swimming pools can promote health and wellness during a guest's stay.
Overall, hotel amenities are important because they can enhance the guest experience, differentiate a hotel from its competitors, and provide practical benefits for guests during their stay. By investing in quality amenities, hotels can attract more guests and ensure they have a memorable and enjoyable experience.
Hotel Amenities That Cater to Your Guest Every Need
Apr 14, 2023
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As a hotel owner or manager, it's important to provide your guests with the best possible experience during their stay. One of the key ways to do this is by offering amenities that cater to their every need. In this article, we'll explore some of the hotel amenities that can take your guests' experience to the next level.
- Hotel minibar:
- Hotel smart lock:
- Hotel electric kettle:
- Hotel room safe:
- Hotel key card:
Comparing Key Card Systems to Traditional Key Systems In Malaysia Hotels
Mar 22, 2023
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When it comes to hotel room access, there are two main options: traditional keys or hotel key card. In Malaysia, many hotels have switched to hotel key card systems as they offer numerous advantages over traditional keys. However, it's important to understand the differences between the two and determine which system is best for your hotel.
Traditional keys are easy to use and have been around for centuries. They are often durable and can be easily duplicated, which can be a security concern. Hotel key cards, on the other hand, are more secure as they can't be easily duplicated and can be programmed to expire after a certain period of time.
In terms of convenience, hotel key cards offer many benefits for guests. They are easy to use and can be quickly replaced if lost or damaged. They also allow for more customization, such as granting access to certain areas of the hotel or setting limits on room charges.
From a hotel management perspective, key card systems offer numerous advantages. They are easier to manage and can be programmed remotely, which saves time and money. They also provide more accurate tracking of room access, which can be helpful for security and accounting purposes.
In addition, hotel key card systems can enhance the overall guest experience by integrating with other hotel technologies, such as mobile apps and room automation. For example, guests can use the hotel key cards to control the temperature and lighting in their rooms, or to access hotel amenities such as the gym or pool.
At the hotel in Malaysia, a lot of hotels have made the switch to a hotel key card system to provide their guests with the best possible experience. Because hotel key cards are secure, customizable, and easy to use. They also integrate seamlessly with other hotel technologies to provide a personalized and convenient experience for hotel guests.
If you're looking for Malaysia supplier that offers the latest in hotel key card technology, look no further than ours. Our commitment to guest satisfaction and hotel security means that we're always looking for ways to improve our amenities, and hotel key card system is just one example of this dedication.
Traditional keys are easy to use and have been around for centuries. They are often durable and can be easily duplicated, which can be a security concern. Hotel key cards, on the other hand, are more secure as they can't be easily duplicated and can be programmed to expire after a certain period of time.
In terms of convenience, hotel key cards offer many benefits for guests. They are easy to use and can be quickly replaced if lost or damaged. They also allow for more customization, such as granting access to certain areas of the hotel or setting limits on room charges.
From a hotel management perspective, key card systems offer numerous advantages. They are easier to manage and can be programmed remotely, which saves time and money. They also provide more accurate tracking of room access, which can be helpful for security and accounting purposes.
In addition, hotel key card systems can enhance the overall guest experience by integrating with other hotel technologies, such as mobile apps and room automation. For example, guests can use the hotel key cards to control the temperature and lighting in their rooms, or to access hotel amenities such as the gym or pool.
At the hotel in Malaysia, a lot of hotels have made the switch to a hotel key card system to provide their guests with the best possible experience. Because hotel key cards are secure, customizable, and easy to use. They also integrate seamlessly with other hotel technologies to provide a personalized and convenient experience for hotel guests.
If you're looking for Malaysia supplier that offers the latest in hotel key card technology, look no further than ours. Our commitment to guest satisfaction and hotel security means that we're always looking for ways to improve our amenities, and hotel key card system is just one example of this dedication.
The Impact of Hotel Hair Dryers on The Environment and Sustainable Alternatives
Mar 22, 2023
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As our country, Malaysia becomes increasingly aware of the impact of our daily choices on the environment, it's important to consider the sustainability of the amenities we use in our daily lives including hotel hair dryers.
Traditional hair dryers can be energy-intensive and contribute to greenhouse gas emissions, but there are sustainable alternatives that can reduce the environmental impact of this essential hotel amenity. For example, many modern hotel hair dryers are designed with energy-efficient technology that reduces energy consumption, and some are even made with eco-friendly materials such as bamboo and recycled plastic.
In hotel room, we understand the importance of sustainability and have made it a priority to provide hotel guests with sustainable hair dryers. Our hair dryers are designed with energy-efficient technology that reduces energy consumption and minimizes our carbon footprint. In addition, we encourage our guests to use hotel hair dryers responsibly by providing information on energy-saving practices, such as using the low-heat setting and avoiding overuse.
By prioritizing sustainability in our hotel hair dryers, we're doing our part to protect the environment while still providing the high-quality amenities that hotel guests expect. Whether you're a business traveler who needs to get ready quickly or a leisure guest who wants to look their best, the sustainable hair dryers provide a convenient and eco-friendly solution.
If you're looking for a hotel that takes sustainability seriously, look no further than ours. Our commitment to sustainable hair dryers is just one example of our dedication to protecting the environment and promoting a more sustainable future.
Traditional hair dryers can be energy-intensive and contribute to greenhouse gas emissions, but there are sustainable alternatives that can reduce the environmental impact of this essential hotel amenity. For example, many modern hotel hair dryers are designed with energy-efficient technology that reduces energy consumption, and some are even made with eco-friendly materials such as bamboo and recycled plastic.
In hotel room, we understand the importance of sustainability and have made it a priority to provide hotel guests with sustainable hair dryers. Our hair dryers are designed with energy-efficient technology that reduces energy consumption and minimizes our carbon footprint. In addition, we encourage our guests to use hotel hair dryers responsibly by providing information on energy-saving practices, such as using the low-heat setting and avoiding overuse.
By prioritizing sustainability in our hotel hair dryers, we're doing our part to protect the environment while still providing the high-quality amenities that hotel guests expect. Whether you're a business traveler who needs to get ready quickly or a leisure guest who wants to look their best, the sustainable hair dryers provide a convenient and eco-friendly solution.
If you're looking for a hotel that takes sustainability seriously, look no further than ours. Our commitment to sustainable hair dryers is just one example of our dedication to protecting the environment and promoting a more sustainable future.
The Safety Features of Modern Electric Kettles and Why They're Important In Hotels?
Mar 22, 2023
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When it comes to providing a safe and comfortable stay for guests, hotels must prioritize the safety features of hotel amenities including electric kettles.
Modern hotel electric kettles are designed with a variety of safety features that are crucial to preventing accidents and injuries. These safety features include automatic shut-off and boil-dry protection, which can help to prevent the kettle from overheating or boiling dry, potentially causing a fire hazard.
In addition, many hotel electric kettles are designed with non-slip bases and handles, which can reduce the risk of accidents caused by spills or slips. And with advanced safety features such as child safety locks and temperature control settings, electric kettles are now more advanced and safer than ever before.
When it comes to hotels, safety should always be a top priority. By providing guests with modern electric kettles that are equipped with advanced safety features, hotels can ensure that their guests can enjoy the convenience and comfort of hot beverages without any safety concerns.
In addition, providing safe and reliable hotel electric kettles can also enhance the overall guest experience by demonstrating the hotel's commitment to guest safety and comfort. So, if you're looking to provide a safe and comfortable stay for hotel guests, be sure to prioritize the safety features of your electric kettles - your guests will thank you for it.
Modern hotel electric kettles are designed with a variety of safety features that are crucial to preventing accidents and injuries. These safety features include automatic shut-off and boil-dry protection, which can help to prevent the kettle from overheating or boiling dry, potentially causing a fire hazard.
In addition, many hotel electric kettles are designed with non-slip bases and handles, which can reduce the risk of accidents caused by spills or slips. And with advanced safety features such as child safety locks and temperature control settings, electric kettles are now more advanced and safer than ever before.
When it comes to hotels, safety should always be a top priority. By providing guests with modern electric kettles that are equipped with advanced safety features, hotels can ensure that their guests can enjoy the convenience and comfort of hot beverages without any safety concerns.
In addition, providing safe and reliable hotel electric kettles can also enhance the overall guest experience by demonstrating the hotel's commitment to guest safety and comfort. So, if you're looking to provide a safe and comfortable stay for hotel guests, be sure to prioritize the safety features of your electric kettles - your guests will thank you for it.
Best Practices for Training Hotel Staff on How to Operate and Maintain Digital Hotel Safes
Mar 1, 2023
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Digital hotel safes have become a popular amenity in hotels, offering guests a secure place to store their valuables. However, to ensure that the hotel safes are used correctly and to minimize the risk of malfunction, it's essential to train hotel staff on how to operate and maintain them. Here are some best practices for training hotel staff on digital hotel safe operation and maintenance.
- Start with the basics: Provide a thorough overview of the hotel safe features and how to access them. Include information on how to open and close the safe, how to program and reset the code, and how to troubleshoot common issues.
- Hands-on training: Provide hands-on training with a mock hotel safe to allow staff to practice using the safe and get comfortable with its features. This allows staff to become familiar with the hotel safe’s operation and reduces the risk of errors.
- Ongoing training: Provide ongoing training and refresher courses to ensure that staff are up-to-date on the latest features and best practices for hotel safe operation and maintenance.
- Clear instructions: Create detailed instruction manuals or guides that can be easily accessed by staff. These guides should cover all aspects of hotel safe operation and maintenance, including troubleshooting tips, safety procedures, and maintenance requirements.
- Test and certify: Implement a testing and certification process to ensure that staff are properly trained and qualified to operate and maintain the safe boxes. This process can help to identify areas where staff may need additional training or support.
Minibars As a Revenue Generator for Hotels in Malaysia: Strategies and Best Practices
Mar 1, 2023
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In the highly competitive world of hospitality, hotels in Malaysia are always seeking for creative and innovative ways to attract customers to their hotels. One often-overlooked opportunity lies in the humble minibar.
When properly managed, a hotel minibar can be a lucrative source of income. But what are the strategies and best practices for maximizing this revenue generator?
First and foremost, it's important to offer a selection of items that will appeal to a broad range of guests. This means stocking the minibar with non-alcoholic beverages, as well as a variety of halal snacks and treats, because Muslim customers need to be considered in Malaysia. Partnering with local vendors to offer unique and regionally-specific items that guests won't find elsewhere.
Another key strategy is to regularly review and adjust pricing to ensure that it is competitive with local convenience stores and other nearby options. This means being mindful of fluctuating exchange rates and supply chain disruptions that may affect the cost of items.
Hotels should also consider using little thought to enhance their guests' minibar experience. For example, if a customer has birthday in this month or any anniversary celebration, the hotel can provide a small cake for free to increase the customer's goodwill towards the hotel.
In addition, it's important to maintain a high level of cleanliness and hygiene in hotel minibar operations. This includes regular cleaning and sanitization of the minibar fridge and items, as well as ensuring that staff handling minibar items are following proper health and safety protocols.
By following these strategies and best practices, hotels in Malaysia can turn their minibars into a valuable revenue generator. Don't overlook this untapped opportunity to enhance your bottom line while also improving the guest experience.
When properly managed, a hotel minibar can be a lucrative source of income. But what are the strategies and best practices for maximizing this revenue generator?
First and foremost, it's important to offer a selection of items that will appeal to a broad range of guests. This means stocking the minibar with non-alcoholic beverages, as well as a variety of halal snacks and treats, because Muslim customers need to be considered in Malaysia. Partnering with local vendors to offer unique and regionally-specific items that guests won't find elsewhere.
Another key strategy is to regularly review and adjust pricing to ensure that it is competitive with local convenience stores and other nearby options. This means being mindful of fluctuating exchange rates and supply chain disruptions that may affect the cost of items.
Hotels should also consider using little thought to enhance their guests' minibar experience. For example, if a customer has birthday in this month or any anniversary celebration, the hotel can provide a small cake for free to increase the customer's goodwill towards the hotel.
In addition, it's important to maintain a high level of cleanliness and hygiene in hotel minibar operations. This includes regular cleaning and sanitization of the minibar fridge and items, as well as ensuring that staff handling minibar items are following proper health and safety protocols.
By following these strategies and best practices, hotels in Malaysia can turn their minibars into a valuable revenue generator. Don't overlook this untapped opportunity to enhance your bottom line while also improving the guest experience.
Malaysia Supplier: The Benefits of Hotel Electric Kettles
Jan 5, 2023
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Most of the hotel rooms have switched from a stovetop kettle to an electric kettle, because there is no risk for burns and avoid potential injury. These reasons will tell you why:
- Portability
- Save On Your Electricity Bill
- Auto Shut off
- Best for Large Families
- Lots of option and design
Style Your Hair In A Hotel Room
Jan 5, 2023
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Hotel hair dryer is the most helpful beauty tools that exist. They can use these small handheld hotel appliances on both wet and dry hair. Hotel guests can use it to achieve the perfect hair style during their vacation. Also, it relieves them of carrying electrical appliances in their luggage.
The demand of hotel hair dryers had only increased, because they are not only a convenient item to make available for guests, hair dryers also show that hotel or lodge is concerned with the minor details that might brighten someone’s day. Hotel hair dryer help the guests style the hair by using it to curl or straighten their hair strands. They help hotel guests make different hair styles according to their travel moods.
However, offering guests a lightweight hair dryer especially for women who are returning from outside or pool, who have just bathed and need to dry their hair quickly.
Aside from just styling, hotel hair dryer is specially designed for hotels or other establishments that focus on guest experience and comfort. So, hotel hair dryer designs to have features that cater to guests, such as lighter weight or wall-mounted.
Customizable, Portable and Fordable
Hotel hair dryers usually have customizable, portable and fordable options. The majority of hotels will request to customize their logo on the product to represent hotel image and identity. If you are looking for the suitable and commercial-grade hair dryer, we have the quality products with great features and benefits.
Please do not to hesitate contact with our salesperson to get a FREE and professional consult.
Drop us an email teamcore@teamcore.my or
Sales (Call/Whatsapp) +6012 459 9999
The demand of hotel hair dryers had only increased, because they are not only a convenient item to make available for guests, hair dryers also show that hotel or lodge is concerned with the minor details that might brighten someone’s day. Hotel hair dryer help the guests style the hair by using it to curl or straighten their hair strands. They help hotel guests make different hair styles according to their travel moods.
However, offering guests a lightweight hair dryer especially for women who are returning from outside or pool, who have just bathed and need to dry their hair quickly.
Aside from just styling, hotel hair dryer is specially designed for hotels or other establishments that focus on guest experience and comfort. So, hotel hair dryer designs to have features that cater to guests, such as lighter weight or wall-mounted.
Customizable, Portable and Fordable
Hotel hair dryers usually have customizable, portable and fordable options. The majority of hotels will request to customize their logo on the product to represent hotel image and identity. If you are looking for the suitable and commercial-grade hair dryer, we have the quality products with great features and benefits.
Please do not to hesitate contact with our salesperson to get a FREE and professional consult.
Drop us an email teamcore@teamcore.my or
Sales (Call/Whatsapp) +6012 459 9999
Are Hotel Safes in Hotel Rooms a Good Idea?
Dec 30, 2022
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Yes, a new-tech hotel safe is a good idea if put in hotel room compared to a traditional key safe box. Even robbers are having difficulty unlocking the safes that are being manufactured with new technologies. Hotel guests will be not able to unlock the safes, because the new technologies ensure that the guests need to request the safes’ permission and passcode from hotel.
With the advancement of technology, there are hotel safes on the market that have also equipped with many smart features. In addition to modern design, high-tech safes have improved more security systems, such as anti-pry alarm, temporary passcode and master passcode.
If someone keys in the wrong number more than the specified number of times, the alarm will be turned on in a second and alert everyone that someone is in the room and near the hotel safes.
With the advancement of technology, there are hotel safes on the market that have also equipped with many smart features. In addition to modern design, high-tech safes have improved more security systems, such as anti-pry alarm, temporary passcode and master passcode.
If someone keys in the wrong number more than the specified number of times, the alarm will be turned on in a second and alert everyone that someone is in the room and near the hotel safes.
Not only keep guests’ valuable items.
Hotel safes also help to keep important documents especially for people on business trip. Nowadays, people have to keep a lot of essential documents during the business trip like customer data, meeting minutes, non-disclosure contracts and agreements, etc. Keeping them in the hotel safes is a very safe from any other thief.
Thus, purchasing a hotel safe can keep your essential documents and money. Also, the guests will add good impression to the hotel and they may come back because they will worry less.
Thus, purchasing a hotel safe can keep your essential documents and money. Also, the guests will add good impression to the hotel and they may come back because they will worry less.